PBM Patient Journey

Keeping the Patient at the Center: Video Training Series

Patient-centered decision making is fundamental to Patient Blood Management. This six-part video series is designed to train healthcare providers and consumers on how to keep patient-centered decision making at the heart of every interaction.

These scenarios illustrate key moments in the patient journey, highlighting how healthcare professionals across disciplines contribute to Patient Blood Management (PBM), informed consent, and ultimately, better patient outcomes.

Target Audience

Primary: Healthcare professionals and sales professionals
Secondary: Healthcare consumers

Watch Dr. Linda Shore-Lesserson’s Introduction

Featured Scenario:

Anemia Clinic: Pre-Surgical Consultation

In emergencies, quick decisions matter—but so does patient-centered care. This episode follows a critical GI bleed case in the ICU, showing how PBM protocols can guide life-saving decisions while respecting patient autonomy. Learn how to act fast without losing sight of the family coping with a crisis.

What NOT to do

Focusing solely on transfusions
Dismissing patient concerns
Providing vague explanations
Ignoring patient preferences
Fail to provide actionable next steps

What TO do

Explain all available treatment options
Actively listen and addresses concerns
Educate the patient about their condition
Respect preferences and collaborates
Create a clear plan tailored to the patient

Other Scenarios

Hospital Inpatient: Post-Surgery

What happens after surgery matters just as much as what happens during it. See how Patient Blood Management can support better recovery and safer outcomes in the critical post-operative phase.

Cath Lab: Pre-Procedure

Informed care starts before the first incision. This episode takes you inside the Cath Lab to see how PBM and clear communication improve patient outcomes before a procedure.

Cancer Center

“What are my options?” For oncology patients, the answer should always be informed, compassionate, and personal. This powerful video highlights how PBM supports treatment decisions in a Cancer Center.

ICU Emergent Care: GI Bleed

In emergencies, quick decisions matter—but so does patient-centered care. This episode follows a critical GI bleed case in the ICU, showing how PBM protocols can guide life-saving decisions while respecting patient autonomy. Learn how to act fast without losing sight of the family coping with a crisis.

Acknowledgements

SABM Expert Panel

Christine Cahill, RN, Patient Blood Management Coordinator at Mayo Clinic Jacksonville Florida
Erin Suydam, MD, FACS — Trauma / Acute Care Surgeon and Surgical Critical Care Physician, Medical Director for Patient Blood Management, and Assistant Professor of Surgery, Allegheny Health Network
Rita Schwab, CPMSM, Program Director of Patient Blood Management, Allegheny Health Network (retired)
April Ching, RN, Patient Blood Management Coordinator, Anemia/Bloodless Surgery & Medicine program, Oregon Health & Science University
Tiffany Hall, RN, Director of cPBM Clinical Technology at hc1